Billing: Refund Policy

We’re here to help! If you want a refund, just contact us here or by sending an email to within 7 days from the date of your purchase. Include the following information in your message:

Email associated with your DatHost account
Date of purchase
Short description of why you want to refund your purchase

We'll get back to you as soon as possible, usually within one day. Refunds are sent to your original payment method and arrive within a few working days.

Have you experienced any issues with your server? Don’t hesitate to contact us here and we’ll help you out!
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